ABOUT US
Promarketing is part of Gjonaj Group Holdings alongside with INFOTelecom, EnerTrade, Probroker, Albsolar, ETMT, Digicom, Mactal Corp., Macom and Lake Drive. Gjonaj Holdings is the fifth largest business group of Albania.
Operating in the "Business Process Outsourcing" sector, PROMARKETING offers its customers a modern range of Inbound and Outbound Digital Center Outsource, Backoffice and HelpDesk services.
PROMARKETING fulfils all marketing, communication and assistance needs, from customer satisfaction to telemarketing, from market surveys to solving users' software or hardware problems, from CUP management to assistance via chat, document or digital archiving, to database management. All services can be provided in all languages and in particular periods, at night and on public holidays. It is a highly flexible company attentive to the needs of the market, capable of adapting quickly to every new situation, qualified of dealing with any work request and analyzing every single process, without ever neglecting attention to detail, maintaining the focus on guidelines and customer requests.
PROMARKETING was conceived and organized with the aim of becoming one of the most important companies in the sector in Albania. It was established in September 2011 and opened its first office in Tirana. Over the years, the company has continuously demonstrated the ability to grow, both in terms of resources and assets, and has established itself as an international company. The company is currently one of the most significant and exclusive partners of WindTRE SPA.
At PROMARKETING, we believe that a positive company culture is essential to our success. That's why we encourage team-building activities, trainings and professional growth. We promote a healthy work-life balance that we value deeply. We are proud to offer a positive and healthy work environment to our employees, and we hope it inspires others to prioritize team-building and work-life balance in their own workplaces. We focus on bouncing ideas off each other and collaborating to create something truly innovative. Our team's enthusiasm for their work is what leads our company to daily success and new heights. We take great pride in having such a talented and dedicated team on board. Their passion for their work and their ability to work together seamlessly is what makes them stand out.
